What is the purpose of issuing a receipt to customers?

Issuing a receipt to customers serves primarily to provide proof of purchase. This is an essential function as it serves as a record of the transaction between the customer and the store. The receipt details what items were purchased, the amount paid, and the date of the transaction, which can be crucial for returns, exchanges, or warranty claims. It also protects the customer by offering a way to demonstrate that they have paid for their goods in case of any disputes about the purchase.

Proof of purchase is a necessary component of consumer rights. Customers often need receipts to return items or to validate any warranty claims, as manufacturers or retailers will typically require some form of proof that the item was purchased. This ensures transparency in the transaction and builds trust between the customer and the business.