What items typically cannot be returned for a cash refund?

Items that are damaged or opened cannot typically be returned for a cash refund because once the packaging is broken or the item is visibly used, it often falls outside the return policy that allows for full refunds. Retailers generally impose such restrictions to prevent abuse of the return system and to ensure that products are in salable condition for future customers. Opened or damaged items are often resold at a discount or considered unsellable, which is why they may not qualify for a cash refund.

In contrast, defective items that have been repaired may still be eligible for a refund or exchange, especially if they were returned within the warranty period. Items with their original packaging are often easier to return since they can be resold more readily. Products bought on sale may also have specific return policies, but depending on the retailer, some sales might still allow for returns or exchanges, especially if the item is faulty.