What must cashiers do with gift certificates?

Cashiers play a crucial role in managing gift certificates as part of their responsibilities. When there are any issues related to the use of gift certificates, such as discrepancies in value, expiration dates, or if the customer is uncertain about their validity, it is essential for the cashier to notify the manager. The manager typically has the authority to resolve such issues or provide guidance on the proper handling of these situations.

This protocol ensures that any complications can be addressed appropriately, maintaining customer satisfaction and compliance with the store's policies. Accepting gift certificates without consideration for potential issues could lead to misunderstandings, financial discrepancies, or customer dissatisfaction. Thus, the correct approach for cashiers is to stay vigilant and communicate any problems to higher management, ensuring smooth operations and upholding the integrity of the transaction process.