What should cashiers do if they notice a suspicious activity during a transaction?

Cashiers are placed in a unique position to observe customer behaviors during transactions, which can sometimes raise concerns about fraud or other illicit activity. If cashiers notice suspicious activity, reporting it to a supervisor immediately is crucial because it ensures that the situation is handled by someone who has the authority and resources to investigate further. This prompt action can help prevent potential theft or fraud and keeps both the customers and the establishment safe.

Supervisors are trained to deal with such situations and can assess the risk correctly. They may also take additional steps to ensure that proper protocols are followed, whether that involves contacting law enforcement or additional security measures. Reporting ensures accountability and a safe shopping environment for everyone involved.